This memoir explores the author's early life in Mississippi and her journey towards becoming a writer. The narrative is divided into three sections: Listening, Learning to See, and Finding a Voice, which respectively discuss the author's childhood memories, her education and love for reading, and her growth as a writer. The book delves into the author's personal experiences, her family history, and the influence of the Southern United States on her work.

Set in the early 1960s in Jackson, Mississippi, the story revolves around three main characters: two black maids and a young white woman. The maids, who have spent their lives taking care of white families and raising their children, agree to share their experiences with the young woman, who is an aspiring writer. The book offers a poignant and humorous look at the complex relationships between these women, while also exploring the racial tensions and social changes of the era.

The novel follows the story of a teenage girl who witnesses the fatal shooting of her childhood best friend at the hands of a police officer. Living in a poor neighborhood but attending a predominantly white, wealthy private school, she must navigate the dichotomy of these two very different worlds while grappling with the trauma of her friend's death. As she becomes more involved in activism and advocacy, she must confront the reality of racism, police brutality, and societal injustice.